Troy E.

  • January 13, 2016

A measure of how much we liked our Sunworks installation is that we highly recommended them to a good friend who is now also very satisfied with his installation. From start to finish, Mike Del Vecchio, Vince, and the rest of the team went the extra mile to have us satisfied. For instance when our installation couldn’t connect with their neat monitoring web site, their tech came out and ultimately installed a new WIFI router for us because ours was an earlier generation and couldn’t communicate with the inverter software. All part of the deal. Also, we did take advantage of their great referral program, and the rebate was as promised plus an unexpected great additional bonus. I always hesitate to give 5 out of 5 stars, but for our installation, they deserve it. I do notice that the couple of reviews that were not excellent were rated very low, both for the initial sales contact process. A friend had a similar experience where Sunworks dropped the ball in the initial sales contact process, and that is something they should address. Again, in our case they couldn’t have been more attentive to our needs and wants.